We would like to thank you for your many years of management of our properties. We asked you to take over management of our properties after we had a bad experience with our previous property manager. We are very satisfied with your management since you began managing our properties over 20 years ago. Your tenant selection, property maintenance and expense control have been excellent. Most of all, we rely on your honesty and integrity. Communication with you is superb. I feel that I can call you at any time for your expert opinion. You have helped me many times by recommending individuals for maintenance projects at my own residence. I rely on your expertise both in leasing and sales. It makes my life a lot easier not having to worry about those properties.